With over 30 years of combined experience in the software development industry, we have had plenty of opportunities to refine our approach. While there is no universally perfect method for tackling a software development project, we follow a set of key milestones to guide our process. Here’s what you can expect when working with us:
The first and most crucial step in any collaboration is understanding your requirements. We don’t expect you to provide a fully detailed roadmap from the outset (although we’re happy to work with one if you have it). You might come to us with a problem to solve, a KPI to improve or a challenge you're unsure on how to address. Whatever it is, we’ll take the time to sit down and thoroughly understand your needs.
Whether you prefer to meet in person, virtually or at your location - the choice is yours. We’ll engage with everyone involved—from those facing the issue daily to the stakeholders impacted by it - ensuring we gather a comprehensive understanding of the situation. Based on these discussions, we’ll clearly define and agree on the requirements and outputs with you.
Once the requirements are clear, we’ll analyse and evaluate the best options to meet your goals. We work within any constraints you provide, such as timelines or budget, and present you with clear, unbiased choices. As part of this, we’ll conduct a risk analysis of each option, highlighting any potential risks so you can make an informed decision. If necessary, we’ll help write a specification to present to your internal stakeholders, minimising the need for you to have any technical expertise. We’ll also discuss any post delivery needs, like training.
After we’ve agreed on the best course of action, we’ll create a detailed, measurable plan. This plan breaks down the project into specific milestones, with clear outputs and estimated timeframes for each. We’ll also establish a communication plan and schedule regular touchpoints to ensure ongoing alignment throughout the project.
Once the plan is in place, we’ll begin delivering the solution according to the agreed milestones. We’ll work closely with all relevant stakeholders as necessary, keeping you updated and informed. If any changes or issues arise, we’ll discuss them with you right away - transparency is key. At the end of each milestone, we’ll confirm the outputs and ask for your review and sign-off before moving to the next stage, ensuring we stay on track.
After delivery, we enter the testing phase - an essential part of the process. We conduct rigorous testing, including unit testing, integration testing and user acceptance testing, ensuring the software functions properly and reliably in real-world conditions. This phase also allows us to fix any bugs and optimise performance for you.
What happens after delivery depends on your needs. If no handover training is required, we’ll provide clear documentation detailing the technical aspects of the system. If training is necessary - whether for new or updated software - we’ll organise and carry out the sessions as agreed. We’ll never close a project until you're 100% satisfied.
Now that you know how we approach projects, why not get in touch to discuss yours? We're ready to help you bring your vision to life.
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0115 772 2751